Contact Us
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Need help or have a query?
Help Line, Registration/Notification, General,
Press, Postal Address, Fax
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Publication Schemes, ICO Publication Scheme
Our offices are in:
Wilmslow, England (Head Office)
If you have general data protection, registration/notification, or freedom of information enquiries please contact the relevant department in our main office.
Regional Offices
Edinburgh, Scotland Cardiff, Wales Belfast, Northern Ireland
Please do not send registration/notification forms or fees to the Regional
Offices.
Information Commissioners Office in Wilmslow
Data Protection Help Line
If you are contacting us for the first time:
Telephone: 01625 545 745
Email: mail@ico.gsi.gov.uk
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Registration/Notification Line
If you want specific advice about notification or you would like to notify us via our dedicated Notification helpline:
Telephone: 01625 545 740
Email: data@notification.demon.co.uk
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To be directed via our Switchboard
Telephone: 01625 545 700
Email: mail@ico.gsi.gov.uk
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ICO Publication Scheme
For requesting documents available under Our Publications Scheme
Email: mail@ico.gsi.gov.uk
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Press Office
For media enquiries telephone: 020 7282 2960
Post
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Fax
01625 524 510
DX
20819
Regional Offices
Scotland Office
Telephone/Fax
0131 2256341
Email
Scotland@ico.gsi.gov.uk
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Post
Information Commissioner’s Office – Scotland
28 Thistle Street
Edinburgh
EH2 1EN
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Wales Office
Telephone
02920 894929
Fax
02920 894930
Email
Wales@ico.gsi.gov.uk
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Post
Information Commissioner’s Office - Wales
2 Alexandra Gate
Ffordd Pengam
Cardiff
CF24 2SA
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Northern Ireland Office
Telephone
028 9051 1270
Fax
028 90511584
Email
ni@ico.gsi.gov.uk
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Post
Information Commissioner’s Office - Northern
Ireland
Room 101
Regus House
33 Clarendon Dock
Laganside
Belfast
BT1 3BG
Northern Ireland
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Current Response Times and Answering your Enquiries :
Unfortunately we currently have significant backlogs caused partly by staff turnover and partly by the testing and training associated with the introduction of a new IT system to support our casework.
We are currently in the process of recruiting and training a number of staff in demand this increase in demand. During the period of recruitment and training, and as we develop and implement new systems to deal with these increases in demand, we may not be able to respond to enquirers in the timescales we would normally hope to.
Although we will make every effort to respond to enquirers in a reasonable time, it may well be that a substantive response is not possible for several weeks, and in some cases for a longer period. These response times are being kept under close review by our senior management.
A wide range of guidance and advice is available on this website and enquirers may find that the information they seek is already available on this site.
If you find you no longer need our advice, please let us know quoting the date you initially contacted us, and any reference number we have given you. However if you still want our advice please note that you do not need to contact us again as if we do not hear to the contrary from you we will respond to your enquiry as soon as possible.
e-mail is not secure, BEWARE!
Communication by Internet e-mail is not secure as messages can be intercepted and read by someone else. Therefore we strongly advise you not to e-mail any information which if disclosed to unrelated third parties would be likely to cause you distress. If you have an enquiry of this nature please provide a postal address to allow us to communicate with you in a more secure way. If you want us to respond by e-mail you must realise that there can be no guarantee of privacy.
Any e-mail including its content may be monitored and used by the Information Commissioner’s Office for reasons of security and for monitoring internal compliance with the office policy on staff use. This includes the content of e-mails. E-mail monitoring / blocking software may also be used. Please be aware that you have a responsibility to ensure that any e-mail you write or forward is within the bounds of the law.
The Information Commissioner’s office cannot guarantee that an email or any attachment is virus free or has not been intercepted and amended and you should perform your own virus checks.
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